Godaddy will not take blame for this reoccurring virus, but this year alone the WordPress hack that includes a “pop up virus scans” is becoming a regular annoying problem. Even sites that are running the latest most up-to-date version of wordpress are still finding themselves hit with this backdoor virus. I know first hand, as it has attacked a few sites I know. I have since recommended a switch of hosting providers
The virus is added through backdoor FTP clients that add a new file in your scripts directory called jquery.js . They then insert that file into the header or footer files of your site. It also inserts an iFrame that calls a 3rd party site which is known for malware or other malicious activities.
Here are a few simple steps to help when such a problem occurs
- Add a Maintenance Mode plugin
This will allow you to not fill pressured in a panic situation when trying to clean out your site.
- Contact Godaddy
Let them know that you’ve been hacked. They are not worth wasting a whole lot of time on as you are the one of hundred people probably with the same problem.
Click on Editor and go through all your php files, remove the unwanted code. Usually it’s sitting at the top of each and every page. **If you don’t make these type of changes on a regular basis get a hold of a copy of the wordpress theme. Open it up and compare the code at the top of the pages
Helpful future tricks:
Backup your files
Change your passwords with Godaddy’s hosting network.
If you are still lost contact me. I have a anti-virus code that can clean your site is 5 min.